Instructions for Resetting your Account Password

Go to and enter the email address associated with your online account. Click on "Send Email".

You will receive an email with the Subject Line "Password Reset" from If you do not receive an email, be sure to check your junk or spam folders.

The link contained in the email will take you to a page on the new Fortis site where you can create a new password. Click on "Update Password".

You will be brought to a page that asks you to sign in.

Click "Sign In" and you will be able to sign in using your email and new password.